Your operations team runs the business from an inbox.
Orders, RFQs and complaints arrive as unstructured messages across email, WhatsApp and voicemail - and your team retypes each one into the ERP by hand.
Work gets missed.
Knowledge lives in people's heads.
No one can see what's actually happening.
Hoshii connects your Inbox with your ERP.
It captures every request, turns it into structured work your team can run, and pushes clean records into your ERP - getting more autonomous the longer you use it.
It starts in the inbox you already use.
The Hoshii add-in brings superpowers to the Outlook your team already works in. No new tool, no migration.
Order, RFQ, complaint or noise - sorted the moment it lands, in any format or language.
The messages that matter arrive as clean, ready-to-post entries.
It's an Outlook add-in. No new workstation.
Outlook
GmailOne inbox for every channel.
Requests come from email, WhatsApp and voicemail - the Unibox pulls them into one place your whole team can run.
Email, WhatsApp and voicemail land as structured tasks - nothing scattered, nothing missed.
Each person sees the tasks that are theirs, with customer, deadline and owner attached.
Assign, hand off and collaborate - so work has an owner, not just a recipient.
Your new AI Coworker joins your team.
Equip it with the Skills your company needs, at the pace you want to automate. It works across every stage of your operations.
- RFQ
- RFQ follow-ups
- Order processing
- Order confirmations
- Delivery requests
- Invoicing
- Customer questions
- Complaints
If your team has routine work the shipped Skills don't cover, we build a new Skill for it with you. The library grows as we go.
It learns how your company works.
Every team has hundreds of unwritten rules that today live only in people's heads. Hoshii captures them as Playbooks - so the knowledge stays in the company, not the person.
Learned as you work.
It spots the patterns in what your team does and proposes the rule back for one click.
Or written by your team.
Set a rule explicitly when you want to - by customer, tag or trigger.
This is how Hoshii becomes more autonomous over time. Your team teaches it once. It applies the lesson forever.
Someone on your team reassigns the task. The AI Coworker watches and records the pattern.
A proposal card from the AI Coworker. One click and the Playbook is live.
The task is handled autonomously. Your team watches the Playbook run and steps in only on exceptions.
From inbox to ERP, without rekeying.
Your ERP stays the system of record. Hoshii prepares clean entries to post and handles the confirmations after - so no one types line items twice.
Hoshii is live with 20+ ERP systems across DACH manufacturing, wholesale, and distribution. If yours isn't connected yet, we connect to any system with an interface.
Order arrives
Customer sends an order, in any channel and any format.
Coworker structures it
Line items and dates become structured data, ready to post.
Playbook runs
Ambiguous wording becomes the exact SKU, your company's way.
Written to ERP
Structured record posted to your system of record.
Confirmation prepared
Order confirmation ready. Team approves and sends.
Finally, you can see what's happening.
As your AI Coworker handles the day-to-day, it surfaces what's changing while you can still act - a customer ordering less, a complaint trend building, response times slipping.
A regular customer ordering less than usual, or a shift in what they buy, flagged early.
Complaint spikes, response-time drift, and where work is piling up.
Volume handled, time saved, and how much your Coworker has learned.
From manual to autonomous, on your timeline.
Hoshii never asks you to flip a switch. Your AI Coworker takes on more work task by task, at the pace you set - and the progress is visible the whole way.
Team handles every step. AI Coworker watches.
AI Coworker prepares and tags. Team reviews and approves.
Playbooks handle the routine. Team handles exceptions.
Mature Playbooks run end-to-end. Team focuses on customers and edge cases.
You become the person who built the team that stays ahead of the work.